Virtual Training Library

Perhaps in recognition of the fact that the rules around Social Security are plentiful and resolutely recondite the agency has taken advantage of the new school year to reach out to teachers and encourage them to educate their charges on the basics of SSA benefits....

On this day when Social Security has been experiencing a significant IT issue that has impacted pretty much everything you can do on-line here's a bit of good news from the beleaguered agency itself. Below is the press release from just yesterday, when all their...

The White House released a statement in the past few days highlighting the planned reduction in some Medicare Part D prescription costs. The plan, which is part of the Biden Administration's Inflation Reduction Act, is seen as countering the ridiculously high costs...

A recent casual conversation this writer engaged in with a leading Technical Liaison at VCU led to a discussion on the hitherto overlooked regulation that is legalese in its purest form. Collateral Estoppel sounds made up by someone trying to sound intelligent but is...

One of the lesser-known services administered by Maryland’s Department of Human Services must be the clearly titled Refugee Transitional Cash Assistance program. Funding comes from the federal government and allows those who are eligible to receive a little bit of...

In another move that seems to have been instituted by the new Social Security Commissioner, Martin O’Malley Social Security is asking all of us who set up regular old MySSA accounts before September 2021 to set up a new one using a different format. Before too long...

As part of the effort to provide better customer service across the board in the government Social Security has recently made a couple of small change to the SSDI application that makes the often tedious process a little easier and a little shorter. Already in place,...

A few weeks ago we discussed a change to the rules governing SSI’s In-kind Support and Maintenance (ISM) which seemed to have the needs of the beneficiary at heart as they looked to take out the calculations on food costs. While that appears to be a somewhat flawed...

In this weekend of remembering the past it’s worth noting that SSDI emerged from a program initiated during the Second World War to compensate and assist civil defense workers who became disabled in the course of their work to protect the nation. One of the key work...

A recent press release from our friends at Social Security announced the arrival of SecurityStat,  which the agency declares is “an agencywide, cross-cutting performance management program—to accelerate the deployment of customer service improvements.” Further reading...